Privacy and Return Policies
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. In addition, our email lists are never sold or shared with any outside entity.
Our Refund Policy for Downloadable Goods and Tangible DVDs/Books
If you are not 100% satisfied with your purchase of a downloadable or tangible product, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
Books purchased through Amazon.com are subject to Amazon’s return policy.
Our Refund Policy for Relationship Consultations
There are no refunds for relationship consultations.
The preferred method of contact is through email. If you cannot contact us through email, you can call 714-693-3992 Monday through Friday from 9 am to 5 pm Pacific Standard Time in the United States for any issues regarding your orders.
Inquiries regarding having Karla as a speaker can also call this number or email.
Relationship questions need to be submitted via email.
Our mailing address is 18351 Buena Vista Avenue, Yorba Linda, CA 92286, United States.